Customer Care

North American Customers
If you have any questions about Global Mamas and would like to talk to a real person, please call us at 800-338-3032.

 

You can submit your order to us by:

  • Placing an online order through this website
  • Calling us at 800-338-3032 
  • Faxing us at 612-781-0450      
  • E-mailing us at wholesale@globalmamas.org

 

Backorders

While we try to maintain an inventory of all products in our North American office, we do end up running out of products. Every time you place an order we will give you the option to place out-of-stock products on backorder or to hold your order until we can ship it complete. We receive shipments from the gals in Ghana monthly, so if a product is out of stock we should be able to ship it to you within six weeks.

 

Shipping Times

We ship most orders out within three business days of receipt. If products are out of stock please allow up to 6-8 weeks for delivery.

 

Payment Terms

We require payment by credit card for initial orders. We do not collect credit card information through this website. If you are a new customer you will need to call us with your billing information. Once a business relationship has been established, Net 30 terms are available with credit approval. Net 30 payments must be made with a check. 


Customers Outside North America
If you have any questions about Global Mamas and would like to talk to a real person, please call us at +233(0)244-530-467.

 

You can submit your order to us by:

 

Shipping Times

Since all orders are produced once an order is submitted, we request up to 10 weeks for delivery. We always strive to ship earlier.

 

Payment Terms

$500 minimum order. 50% deposit via credit card is required on each order. Prices include delivery of goods to your designated agent or post office in Ghana. If you do not have an agent, we can assign one and will charge $100 for processing. Final payment is due upon delivery, including the exact amount for shipping.
 

Handcrafting

All Global Mamas’ products are handcrafted, making each product slightly unique while maintaining the highest quality.

 

Our Products

Textiles - Our textile products are all 100% cotton. All of our clothing is machine washable and pre-shrunk.

 

Beaded Products - With the exception of a few products made with stone bauxite, our beaded products are made from recycled glass.

 

Share our Story

Each item comes with a tag that describes the organization and is signed by the woman who made the product.

 

If interested, we can provide you with signage and other display information to help you share our story with your customers.

 

Fair Trade

Global Mamas is recognized by the Fair Trade Federation and the World Fair Trade Organization as a company that practices fair trade principles.

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